Refund & Return Policy

We want you to love your purchase from Everything Anime. If you're not satisfied, we're here to help.

Returns

You can request a return within 14 days of receiving your order. Items must be unused, in original packaging, and in resellable condition.

To initiate a return, please contact us at [Insert Email] with your order number and reason for return. Do not send items back without confirmation.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5–7 business days.

Non-returnable Items

  • Gift cards

  • Sale items

  • Opened or used items

  • Custom or personalised products

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue.

Exchanges

We only replace items if they are defective or damaged. Contact us to arrange an exchange.